Azercell is a comprehensive self-service solution designed for mobile users in Azerbaijan who seek full control over their Azercell telecom services from a single app interface. Available in Azerbaijani, Russian, and English, the app simplifies account management, data control, and roaming services while offering top-up convenience and flexible plan adjustments. Built for both prepaid (SimSim) and postpaid users, Azercell ensures streamlined access to all mobile features without consuming your internet data when used on its own network.
Complete Balance and Usage Control
- Keep track of your mobile expenses in real time.
- View current account balance and billing cycle progress at a glance.
- Access the history of number usage and payments, including detailed timelines and billing amounts.
- Manage multiple services from the app, including data, voice, SMS, and extras.
- Know exactly when and where your balance was used, promoting transparency and control.
Flexible Internet Package Management
- Customize your data needs.
- Browse and order internet packages directly from the app with just a few taps.
- Monitor your data consumption to avoid running out unexpectedly.
- Subscribe, renew, or cancel packages as your usage evolves—no call center required.
- Get alerts for expiring packages and data thresholds, helping you stay within budget.
Seamless Roaming Activation and Oversight
- Stay connected abroad with peace of mind.
- Enable and disable roaming services before or during international travel.
- Purchase roaming-specific data bundles to avoid high pay-as-you-go rates.
- View roaming package details, coverage, and activation history instantly.
- Maintain uninterrupted service while avoiding unexpected roaming charges.
Package Renewal and Subscription Management
- Adapt your plan to suit your lifestyle.
- Upgrade, downgrade, or renew your current mobile package directly through the app.
- Receive recommendations based on your usage history and device behavior.
- Compare available packages across voice, data, and SMS combinations with transparent pricing.
- Switch plans anytime to align with changing needs or promotions.
Digital Wallet Recharge and Payment Tools
- Top up without leaving your screen.
- Recharge your balance using secure digital wallet integration for fast payments.
- Access multiple top-up channels and save your preferred payment method for repeat use.
- View your recharge history to monitor payment habits and forecast expenses.
- Avoid queues and third-party apps—manage funds on your own schedule.
Cross-Platform and Language Support
- Accessibility for everyone.
- Available for both Android and iOS mobile devices, as well as desktops for added flexibility.
- Offered in Azerbaijani, Russian, and English, allowing seamless use across diverse users.
- Get immediate onboarding assistance via an in-app interactive user guide when installing for the first time.
- Built-in help content explains all tools clearly and concisely, even for new users.
Customer Care and Support Access
- Help is always close at hand.
- Contact 24/7 Azercell Customer Care offices directly from the app for technical support or billing issues.
- SimSim and Postpaid users can call *1111 at a fixed rate per call, regardless of duration.
- Users on other networks are charged according to standard off-net tariffs.
- Use the in-app feedback form to share suggestions or report issues at any time.
Frequently Asked Questions
Q: Is the Azercell app free to use?
Yes, it is free and usage does not consume mobile data when accessed via the Azercell network.
Q: In how many languages is the app available?
The app supports Azerbaijani, Russian, and English.
Q: Can I activate roaming packages through the app?
Yes, you can activate, manage, and view roaming options within the app.
Q: Is it possible to change my current package?
Yes, users can renew or switch between available plans directly through the platform.
Q: Can I use the app on multiple devices?
Yes, it is compatible with Android, iOS, and desktop systems.
Q: Where can I get assistance if I encounter an issue?
You can contact Azercell’s 24/7 Customer Care or use the in-app support options.
Q: Will I be charged for checking my balance or data usage?
No, these functions are free on the Azercell network and available anytime.
Version History
v4.10.0 —— 24 Jun 2025
Asan Imza integration—track your digital signature status and updates directly in-app.
Aztelekom access—one-touch entry to Aztelekom services and offers.
Roaming redesign—streamlined interface for easier roaming activation.
Full CASCO discounts—exclusive insurance offers for Premium tariff users.
v4.9.2 —— 19 Jun 2025
Bug fixes & minor improvements—enhanced stability and performance.
v4.9.0 —— 5 Jun 2025
General improvements—routine maintenance and issue resolution.
