Be My Eyes is a groundbreaking accessibility platform that empowers people who are blind or have low vision by connecting them with sighted volunteers, AI-powered visual assistance, and specialized customer support—all in one intuitive mobile experience. With a global network of over 7 million volunteers and support in 185 languages, the app offers real-time help for everyday visual tasks, making independence more achievable and inclusive than ever before.
Real-Time Visual Assistance from Volunteers
- Get instant help from a global community of sighted individuals.
- Connect via live video with volunteers who can describe what’s in front of your camera.
- Available 24/7, with no cost or limits on usage.
- Volunteers speak your language and are matched based on time zone and availability.
- Ideal for tasks like reading labels, navigating unfamiliar environments, or identifying objects.
Be My AI: Conversational Image Descriptions
- Leverage artificial intelligence for fast, private visual interpretation.
- Send images to Be My AI and receive detailed, conversational descriptions in seconds.
- Supports 36 languages and a wide range of use cases—from reading menus to identifying colors.
- Operates entirely within the app, offering privacy and convenience.
- Especially useful for quick, repeatable tasks without needing to call a volunteer.
Specialized Help from Companies
- Access official support from trusted brands.
- Connect directly with customer service representatives trained in accessibility.
- Get help with product setup, troubleshooting, or account issues.
- Available for select companies and expanding regularly.
- Ensures a seamless support experience tailored to your needs.
Everyday Use Cases
- Be My Eyes supports a wide range of daily activities.
- Reading expiration dates, cooking instructions, or digital displays.
- Matching clothing, identifying colors, or checking makeup.
- Navigating TV menus, vending machines, or public kiosks.
- Sorting mail, organizing collections, or reading printed materials.
Global, Free, and Inclusive
- Designed to be accessible to everyone, everywhere.
- Completely free to use for both blind users and volunteers.
- Available in over 150 countries and 185 languages.
- No ads, subscriptions, or hidden fees.
- Built to foster independence, dignity, and community.
Frequently Asked Questions
Q: How do I get help through the app?
You can either call a volunteer, send an image to Be My AI, or contact a company representative.
Q: Is the app really free to use?
Yes, all features are completely free for users and volunteers.
Q: What languages are supported?
The app supports 185 languages and is available in over 150 countries.
Q: Can I use Be My AI without calling a volunteer?
Yes, Be My AI provides instant visual descriptions without needing to speak to anyone.
Q: What kind of companies are available in Specialized Help?
The app partners with brands offering accessible customer service, including tech, retail, and service providers.
Version History
v2.0 —— 4 Dec 2023
Be My AI launched—introduced AI-powered visual assistance for blind and low vision users.
Gradual rollout—users on the waiting list are being enrolled progressively.
v1.5.0 —— 28 Feb 2021
Bug fixes & improvements—minor updates to enhance app stability and performance.
v1.4.5 —— 26 Jan 2021
Bug fixes & improvements—continued refinements for a smoother user experience.
