Carlcare is a professional after-sales service platform designed to provide comprehensive support for your devices. With over 2000 service centers in 58+ countries, Carlcare ensures that users can access reliable solutions for device maintenance, repair, and protection. The app simplifies the process of managing your device's after-sales needs, offering features like self-service tools, expert assistance, and exclusive protection services.
Key Features
Online Self-Service Tools
- Check spare parts prices, warranty status, and repair progress directly through the app.
- Locate the nearest service center for quick and convenient access to professional assistance.
- Apply for fast repair and reservation services to minimize downtime and enhance your repair experience.
Manual Service with Experts
- Communicate one-on-one with official technical experts to resolve any device-related issues.
- Receive personalized support tailored to your specific needs and concerns.
Exclusive Protection Services
- Activate additional protection for your device, such as Extended Warranty Cards or Broken Screen Cards.
- Enjoy peace of mind with official protection services designed to safeguard your device.
User-Friendly Interface
- Navigate the app effortlessly with a clean and intuitive design.
- Access all features and services in one place, ensuring a seamless user experience.
Why Choose Carlcare?
- Offers a wide range of after-sales services to meet diverse device maintenance needs.
- Provides expert assistance and exclusive protection options for enhanced device care.
- Features a user-friendly platform for convenient and efficient service management.
Frequently Asked Questions
Q: How can I check the warranty status of my device?
A: You can check your device's warranty status directly through the app's self-service tools.
Q: Can I locate the nearest service center using Carlcare?
A: Yes, the app helps you find the nearest service center for quick access to professional assistance.
Q: What protection services are available through Carlcare?
A: The app offers Extended Warranty Cards and Broken Screen Cards for additional device protection.
Q: Is it possible to communicate with technical experts through the app?
A: Yes, users can receive one-on-one support from official technical experts via the app.
Q: Are there any fees for using Carlcare's self-service tools?
A: No, all self-service tools within the app are completely free to use.
Version History
v6.3.7.1 ---- 24 Apr 2025
- Bug fixes and improvements.
v6.3.6 ---- 1 Apr 2025
- Bug Fixes and improvements.
v6.3.5 ---- 4 Mar 2025
- Bug fixes and improvements.
