COSMOTE brings you seamless management of all your telecommunications needs in one elegantly designed app—connecting mobile, fixed-line, TV services, billing, rewards, and personalized support under a single intuitive interface. With real-time access to usage information, exclusive loyalty features, and flexible shopping tools, COSMOTE simplifies the way you stay informed, entertained, and in control.
Centralized Management of All Your Connections
- Effortless access and real-time monitoring.
- View and manage mobile, landline, and TV services from one place.
- Monitor balances for data (MB), voice, and SMS, including allowances and usage history.
- Receive bill notifications, pay securely, and access detailed bill records and payment history.
- Set bill reminders to avoid missed payments and track everything with confidence.
Discover Tailored Content and Recommendations
- Fresh ideas and features, always updated.
- Browse a regularly refreshed feed with offers, suggestions, articles, and digital collaborations.
- Explore proposals aligned with your interests, giving your app a customized feel.
- Stay informed on new services, app updates, and promotional events—all in one tap.
COSMOTE Shop – Bundles, Offers, and Devices
- Find the right plan or product without visiting a store.
- Discover bundles and services for mobile, broadband, and television tailored to your usage patterns.
- Sign up for COSMOTE TV and enjoy on-demand content with zero commitment.
- Shop new devices, activate extras, or upgrade plans—all managed directly in-app.
Magenta Moments – Loyalty That Surprises
- Exclusive rewards program for COSMOTE customers.
- Earn points and redeem them for telecom benefits, experiences, and retailer discounts.
- Explore curated offers in food, travel, entertainment, and shopping.
- Participate in competitions and unlock one-of-a-kind gifts from top partners in Greece and internationally.
Dedicated Support and Self-Service Tools
- Help when you need it, right where you are.
- Access helpful information, guides, and answers through categorized support topics.
- Use keyword search to get specific answers or quick access to your active requests and service tickets.
- Engage with the 24/7 digital assistant for real-time troubleshooting or navigation support.
- Check the health of your services, track upgrades, and monitor reported issues directly.
Frequently Asked Questions
Q: Can I manage more than one COSMOTE service through the app?
Yes, the app supports management of mobile, landline, and TV services in one dashboard.
Q: Does the app notify me of upcoming bills?
Yes, you receive notifications for new bills and can set reminders for due dates.
Q: What is Magenta Moments?
It's COSMOTE’s loyalty program offering exclusive rewards, deals, and contest participation.
Q: Can I pay my bill through the app?
Yes, bill payment is available with full access to transaction history.
Q: How do I get support or report a problem?
Use the in-app support categories or chat with the 24/7 personal assistant.
Q: Is COSMOTE TV available through the app?
Yes, you can browse plans, activate COSMOTE TV, and manage subscriptions from the app.
Version History
v10.1.2 —— 2 Oct 2023
English version available—use the app in English as we continue refining the experience.
v10.1.1 —— 1 Oct 2023
Same updates as v10.1.2—ongoing rollout of English language support.
v10.1.0 —— 27 Sep 2023
English language launch—COSMOTE App now supports English for broader accessibility.
Functionality improvements—fixes and enhancements to core features.
