Cathay Life is an insurance management platform designed to help users track policies, make payments, and access financial services with ease. With secure authentication, personalized notifications, and convenient policy adjustments, Cathay Life ensures a seamless and efficient experience for members.
Policy Management & Financial Services
- Track Insurance Policies – View and manage coverage details in one place.
- Bill Payments & Transactions – Pay premiums securely through the app.
- Policy Loan Applications – Request loans against policies with instant processing.
Secure Authentication & Personalized Features
- Touch ID & Pattern Lock – Log in securely with biometric authentication.
- Customized Homepage – Access relevant policy details and updates instantly.
- Personal Notifications – Receive alerts for payments, claims, and policy changes.
Branch Locator & Additional Services
- Find Nearby Branches – Locate service centers for in-person assistance.
- VIP/Member Card Access – Manage exclusive benefits and rewards.
- Travel Insurance Enrollment – Apply for travel coverage directly through the app.
Why Choose Cathay Life?
- Provides secure policy management with instant loan applications and bill payments.
- Offers personalized notifications and biometric authentication for convenience.
- Ensures easy access to branch locations and exclusive member benefits.
Frequently Asked Questions
Q: Can I track my insurance policies with Cathay Life?
A: Yes, users can view and manage policy details through the app.
Q: Does Cathay Life offer secure login options?
A: Yes, users can log in using Touch ID or pattern lock authentication.
Q: Can I apply for a policy loan through Cathay Life?
A: Yes, users can request loans against their insurance policies.
Q: Does Cathay Life provide travel insurance enrollment?
A: Yes, users can apply for travel coverage directly through the app.
Q: Is Cathay Life available in multiple languages?
A: No, the app’s services are provided only in Chinese.
Version History
v5.11.5 ---- 5 Apr 2025
Optimized remote CVX service experience for smoother interactions.
Added OTP identity verification for first-time login via Cathay United Bank CUBE App.
Adjusted online policy loan process for applicants aged 65+, requiring phone verification.
Enhanced policy loan application flow for better usability.
Improved birthday field input experience.
v5.11.4 ---- 20 Mar 2025
Updated login page UI for a refreshed look.
Optimized CVX communication mode for remote services.
Added complex character library update mechanism.
Refined policyholder card description text.
Enhanced progress bar UI for better navigation.
v5.11.3 ---- 15 Feb 2025
Lowered account registration age requirement to 18 years old.
Fixed minor issues to improve user experience.