Manage calls and messages anywhere with LEX Reception Mobile—view messages, collaborate with your team, and stay connected. LEX Reception Mobile is an Android app designed to provide seamless access to a LEX Reception live answering account while on the move. Built for flexibility and responsiveness, the app connects businesses to a team of hand-picked, professional receptionists who handle incoming calls around the clock.
Live Reception Access on Mobile
LEX Reception Mobile brings live reception services directly to Android devices. All inbound messages taken by the professional reception team are available instantly, ensuring that important calls and customer inquiries are never missed. This continuous access supports timely responses and improved customer engagement.
Inbound Message Management
Messages captured by the reception team can be viewed directly within the app. Messages may be archived for future reference, helping maintain an organized communication history. Notes can be added to messages so teams have additional context when following up with customers.
Customer Contact Information
The app provides access to customer contact details associated with inbound messages. This makes it easy to identify callers, review past interactions, and respond efficiently without switching between multiple systems.
Team Collaboration and Chats
LEX Reception Mobile includes a dedicated chat feature for internal collaboration. Teams can discuss customer messages, share updates, and coordinate responses in real time. Notifications are delivered for both customer messages and team chats, keeping everyone informed and aligned.
Message Forwarding and Sharing
Customer messages can be forwarded quickly to team members via email or SMS. This flexibility ensures that the right people receive the right information, even if they are not actively using the app at the moment.
Notifications and Alerts
Instant notifications alert users to new customer messages and internal chats. This real-time awareness helps maintain fast response times and improves overall communication efficiency.
Issue Reporting and Administration
The app includes tools to report problems or issues directly to the administrator. This streamlines support and ensures that concerns related to messages or app usage are addressed promptly.
Designed for Mobility and Convenience
LEX Reception Mobile is built to support modern work styles. By keeping live reception data accessible at all times, the app enables consistent communication and customer care from virtually anywhere.
Account Requirement
Access to the Android app requires an active LEX Reception live answering account. The app functions as a companion tool that extends the capabilities of the live reception service to mobile devices.
FAQs
1. What is LEX Reception Mobile used for?
It is an Android app for accessing and managing a LEX Reception live answering account on mobile devices.
2. Can inbound messages be viewed in the app?
Yes, all messages taken by the reception team can be viewed, archived, and managed within the app.
3. Does the app support team collaboration?
Yes, it includes chat features, message notes, and forwarding options for team coordination.
4. Are notifications available for new messages?
The app sends notifications for both customer messages and internal team chats.
5. Is a LEX Reception account required to use the app?
Yes, an active LEX Reception live answering account is required to access the Android app.
Version History
v6.2.2.20251114—8 Dec, 2025
Bug fixes and performance improvements
v6.2.2.20251022—31 Oct, 2025
Bug fixes and performance improvements
v6.2.2.20250924—1 Oct, 2025
Bug fixes and performance improvements
