Pulse for Booking.com Partners is the essential mobile toolkit for hospitality providers and property managers to oversee, communicate, and optimize their listings on the Booking.com platform. Designed for flexibility and responsiveness, Pulse allows partners to manage bookings, respond to guests, and monitor performance directly from their phone—supporting proactive hospitality and efficient property management in over 43 languages. Whether you list a single apartment or manage a full resort, Pulse keeps you connected and in control on the go.
Efficient Guest Communication
- Build better relationships with timely responses.
- Send and respond to messages with just two taps, including auto-generated or personalized replies.
- Use customizable message templates to quickly greet, inform, or follow up with guests.
- View and reply to guest reviews, offering timely engagement and showing responsiveness.
- Analyze review content over time to identify recurring feedback and opportunities for improvement.
Dynamic Booking and Reservation Management
- Stay ahead of changes with instant access.
- Access reservation details at any time and share relevant information with your team.
- Adjust rates and availability in real-time to accommodate demand spikes and last-minute bookings.
- Modify booking details, pricing, or guest notes directly from the dashboard.
- Synchronize changes automatically to ensure platform accuracy and avoid overbooking risks.
Visual and Content Updates Made Simple
- Improve appeal with mobile uploads and edits.
- Upload new listing photos directly from your smartphone, including real-time property changes.
- Maintain an up-to-date visual presence that helps convert browsing users into confirmed guests.
- Keep descriptions and highlights fresh to reflect renovations, seasonal amenities, or promotions.
- Ideal for property owners who frequently adjust listings or manage multiple accommodations.
Real-Time Notifications and Custom Alerts
- Track what's important, when it happens.
- Receive instant alerts for new bookings, cancellations, modifications, and guest messages.
- Get notifications for operational milestones, such as being nearly sold out or needing to manage overbookings.
- Stay informed about invoice availability, guest arrivals, and special offers from Booking.com.
- Filter and customize alerts to match your business style and availability.
Seamless Multilingual Support and Accessibility
- Global management with local ease.
- Use the app in one of 43 supported languages, enabling widespread use across teams and regions.
- Multilingual tools foster collaboration among diverse staff or cross-border property portfolios.
- Interface adapts to your device preferences for consistent and straightforward navigation.
- Ensures streamlined use for non-native speakers and multinational operations.
Frequently Asked Questions
Q: Can I message guests directly through the app?
Yes, Pulse allows two-tap guest messaging and supports message templates.
Q: Is it possible to manage property availability on the go?
Yes, you can adjust rates and availability instantly within the app.
Q: Can I upload new property photos from my phone?
Yes, photos can be uploaded directly to your listing from a mobile device.
Q: Are notifications customizable?
Yes, you can select which alerts to receive including bookings, cancellations, and promotions.
Q: Does the app support multiple languages?
Yes, Pulse is available in 43 languages for wide accessibility.
Q: How can I manage guest reviews from the app?
You can read and reply to reviews directly within the Pulse interface.
Q: Can I use the app for multiple properties?
Yes, Pulse supports management of multiple listings under the same partner account.
Version History
v21.9.1 —— 24 Sep 2022
Photo management—change your property's main photo and rearrange others with ease.
Facility highlights—add top guest-attracting amenities directly in the app.
Bug fixes—resolved issues affecting mobile property management.
v21.9 —— 17 Sep 2022
Same updates as v21.9.1—continued rollout of photo and facility management features.
v21.8 —— 3 Sep 2022
Same updates as above—ongoing improvements to enhance partner experience.
