Welcome to Echelon Connect!
Echelon Connect is an exclusive resident services application for residents of 133 & 135 Seaport, A Regent Collection. It offers a seamless and modern approach to luxury lifestyle management, allowing users to manage deliveries, amenity reservations, payments, maintenance requests, and more—all from a mobile device. Download Echelon Connect now!
Feature of Echelon Connect:Package Tracking and Notifications
Stay informed with real-time notifications when packages are delivered, ensuring residents never miss a delivery.
Amenity Reservations
Reserve common areas and amenities such as lounges, gyms, or function rooms directly through the app, streamlining scheduling and availability tracking.
Maintenance Requests
Submit repair or service requests instantly, and monitor their status through to completion.
Account Management and HOA Payments
View account balances, pay homeowner association (HOA) fees, and manage other billing-related information securely.
Visitor Management and Front Desk Communication
Grant visitor entry access, send special instructions to the front desk, and request valet services with ease.
Community Engagement Tools
View building announcements, upcoming events, and access the marketplace for resident listings—all from a centralized dashboard.
Resident ID and Vendor Services
Show your resident ID in-app and fill out vendor service forms for authorized external work or deliveries.
Top 5 FAQs on Echelon Connect:
Q: How do I register for the Echelon Connect app?
A: You will receive a registration email from building management with your login credentials. Simply download the app and log in using the provided information.
Q: Can I use the app to pay my HOA dues?
A: Yes, the app allows you to view your account balance and securely pay your HOA dues directly from your device.
Q: What should I do if I don’t receive a package notification?
A: First, check your app notification settings. If everything is enabled and the issue persists, contact the front desk or building management through the app's messaging feature.
Q: Can I make multiple amenity reservations at once?
A: Yes, you can reserve multiple amenities if they are available. The app will guide you through selecting dates and times for each reservation.
Q: Is there a way to contact building staff directly through the app?
A: Absolutely. You can send messages or service instructions to the front desk or management team using the built-in communication tools.
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Version Historyv3.9.17——21 Mar 2025
Minor bug fixes and improvements. Install or update to the newest version to check it out!
