Remotely monitor and manage your security systems with Hik-Connect, a mobile surveillance app designed to support a wide range of devices including cameras, DVRs, NVRs, video intercoms, and security control panels. Built for both personal and commercial environments, this app delivers real-time access to footage, alerts, and system controls from virtually anywhere, enhancing situational awareness and operational safety across your network.
Live Surveillance and PTZ Control
- View real-time video streams from your connected security devices at home, office, or offsite locations
- Control PTZ (Pan-Tilt-Zoom) cameras directly from the app interface for dynamic viewing angles
- Enable multiple camera feeds for simultaneous live monitoring
Video Playback and Recording Access
- Review historical footage by accessing recorded video segments stored on DVRs or NVRs
- Navigate recordings by timestamp or motion detection events for efficient analysis
- Replay specific incidents without needing desktop software or physical access to storage
Two-Way Audio and Intercom Integration
- Use built-in audio communication with compatible devices for doorbell response or zone-wide broadcasting
- Answer video intercom calls remotely with full video and audio access
- Interact securely with visitors, employees, or delivery personnel from anywhere
Smart Alerts and Notifications
- Receive instant push notifications when alarms or motion triggers are activated
- View attached images and preview clips in the alert window for rapid threat assessment
- Customize alert settings based on zone, time, or severity level
Remote Control Panel Management
- Arm or disarm your security system remotely through a secure interface
- Check current status of sensors and zones using real-time feedback
- Schedule arming routines or manual override based on operational needs
Device Sharing and Permission Settings
- Share device access with trusted users such as family members, employees, or security teams
- Set limits on shared access, including viewing rights or control functions
- Manage shared devices and revoke access when needed from a central dashboard
Secure Login and Biometrics
- Enable fingerprint authentication for fast and secure access
- Protect app content and system controls with multi-layered security settings
- Use encrypted data transmission to keep user credentials and system data protected
Frequently Asked Questions
Q: What devices are compatible with Hik-Connect?
It works with DVRs, NVRs, IP cameras, video intercoms, and security panels.
Q: Can I watch live footage on the go?
Yes, real-time monitoring is available anytime via the mobile app.
Q: Does it support remote playback of recorded video?
Yes, you can access stored footage from connected devices remotely.
Q: Can I control PTZ cameras through the app?
Yes, full PTZ control is available for supported models.
Q: Are alerts shown with video clips?
Yes, notifications include images or video snippets for quick review.
Q: Is there support for two-way audio?
Yes, compatible intercom and doorbell devices offer audio communication.
Q: Can I arm or disarm my system remotely?
Yes, the app allows remote arming and disarming of your security panel.
Q: How secure is the app login process?
Secure login with fingerprint support and encrypted transmission is available.
Q: Can I share camera feeds with others?
Yes, devices can be shared with limited access permissions.
Q: Will I be notified of security events immediately?
Yes, instant notifications are sent when events or alarms are triggered.
Version History
v6.9.600.0716 — 16 Jul 2025
AI Search Capabilities • Added support for AcuSeek: intelligent video search via natural language description input • Enabled AcuSearch functionality for advanced event filtering and scene recognition
v6.9.500.0627 — 27 Jun 2025
AI Search Enhancement • Integrated AcuSeek and AcuSearch to improve video retrieval precision based on descriptive queries
v6.9.300.0528 — 28 May 2025
Bug Fixes • Addressed known technical issues to improve system stability
