LG ThinQ empowers users to seamlessly manage LG smart appliances through a unified mobile interface that supports remote control, energy monitoring, customization, and device maintenance. Whether you're automating daily routines, adjusting appliance settings, or accessing diagnostics, this app is a versatile command center for connected living across LG’s ecosystem.
Remote Appliance Control
- Operate your LG smart appliances from anywhere using the Home tab
- Receive personalized management suggestions based on historical usage patterns
- Customize appliance behavior with ThinQ UP, including downloadable cycles and melody settings
Routine Automation
- Design smart routines to trigger multiple devices simultaneously
- Schedule wake-up sequences with lights and air purifiers
- Activate vacation mode to conserve energy while away
Smart Diagnostics and Support
- Use Smart Diagnosis to assess appliance performance and detect potential issues
- Schedule service visits directly through the app with access to LG professional support
- Chat with LG’s AI assistant for product-specific help available 24/7
Energy Monitoring and Efficiency
- Track and compare your power consumption against neighborhood benchmarks
- Set energy goals and receive notifications to support eco-friendly habits
Content and Learning Resources
- Browse manuals and feature guides tailored to your specific LG product models
- Discover laundry techniques and special tips via the Discover tab
Photo and Audio Features
- Use the app’s camera functions for QR code product registration, profile images, and receipt archiving
- Microphone access enables enhanced product diagnostics with Smart Diagnosis
Access Permissions Summary
- Location: Connect Wi-Fi, define home parameters, check weather, enable location-based routines
- Nearby Devices: Detect and pair with Bluetooth-connected LG products
- Camera & Files: Upload images for profiles, support tickets, and product documentation
- Microphone: Allow diagnostic voice input
- Notifications: Stay updated on appliance status, alerts, and promotional messages
Frequently Asked Questions
Q: Can I control LG smart appliances remotely with this app?
Yes, you can manage appliance operations from any location via mobile.
Q: What is ThinQ UP?
ThinQ UP lets you personalize your appliance experience with new cycles and audio settings.
Q: Does the app help with troubleshooting?
Yes, Smart Diagnosis and in-app service booking provide support for device issues.
Q: Can I track my energy usage?
Yes, energy monitoring tools show consumption stats and let you compare with neighbors.
Q: Is there a way to automate routines?
Yes, smart routines allow timed or condition-based control of multiple devices.
Q: Are daily tips or content available?
Yes, the Discover tab offers curated usage techniques and tips.
Q: Do I need to enable all permissions?
No, basic functions remain available without optional permissions, though some features may be limited.
Version History
v5.0.22221 —— 7 Nov 2025
Bug Fixes—addressed multiple technical issues to enhance user comfort and app stability
v5.0.20230 —— 6 Jul 2025
Smart Routines Accessibility—direct access enabled from the app’s main interface
Product Registration Upgrade—support added for registering LG and third-party appliances from one location
v5.0.18120 —— 12 Jun 2025
Performance Improvements—tuning for a more stable and reliable experience across all supported devices
