MaCNSS is a secure mobile portal designed to simplify access to Morocco’s national social security services. Developed to enhance the digital experience of insured individuals, the app offers a full range of administrative, financial, and personal tools focused on transparency and ease of use. Whether consulting salary records, verifying health insurance eligibility, or submitting pension simulations, MaCNSS places vital services directly in users' hands, helping them stay informed and compliant with their social protection obligations.
Biometric Authentication and Identity Recovery
- Access the platform securely using facial recognition or biometric login features.
- Streamline entry without passwords or manual PINs, reducing vulnerability to credential misuse.
- Recover forgotten access identifiers digitally without the need for external contact.
Multilingual Voice Assistant
- Receive guidance via built-in voice interaction available in Arabic and French.
- Navigate services, locate documents, or ask administrative questions through natural conversation.
- The assistant improves usability and supports accessibility for diverse user profiles.
Salary Declaration Consultation
- View historical and current salary declarations filed with CNSS.
- Access employer-reported wages and validate monthly contributions.
- Monitor employment history and ensure accurate declaration compliance.
File Status and Service Payment Tracking
- Monitor real-time processing of administrative requests and document submissions.
- Check payment schedules and confirmation status for disbursed CNSS benefits.
- Reduce delays and misunderstandings with transparent file handling updates.
Online Certificate Generation and Authentication
- Digitally generate official CNSS certificates including affiliation proof or contribution history.
- Authenticate published certificates directly on the CNSS website for verification purposes.
- Facilitate third-party submissions for banking, schooling, or legal documentation.
Centralized Document Management
- Download personal or official files submitted, generated, or received within the app interface.
- Stored documents include certificates, pension records, request forms, and correspondence.
- Accessible in the “My Downloads” section for permanent availability and archiving.
Retirement Pension Simulation
- Use built-in tools to estimate future retirement entitlements based on declared wages and contribution periods.
- Adjust parameters to reflect expected retirement age, accrued periods, and chosen plan.
- Aid long-term planning by forecasting income and post-retirement benefits.
Health Insurance Eligibility Verification
- Confirm entitlement to the Compulsory Health Insurance program under CNSS coverage.
- Track activation dates, eligibility duration, and dependent coverage status.
- Resolve insurance queries without visiting physical offices or making calls.
Personal Data Management and Family Declaration
- Update personal information including address, phone number, and civil status.
- Declare or modify dependent details such as children or spouse eligibility.
- Maintain accurate household representation for correct benefit calculation.
Frequently Asked Questions
Q: Can I log in using facial recognition?
Yes, biometric access is supported for secure authentication.
Q: How do I recover my login credentials?
You can recover identifiers directly through the app’s digital recovery feature.
Q: Is the voice assistant multilingual?
Yes, it supports both Arabic and French.
Q: Can I check my salary declarations?
Yes, detailed salary records are available for review.
Q: How do I track the processing of my files?
Real-time updates are provided on document and service payment status.
Q: Can I generate official certificates online?
Yes, certificates are available in-app and can be authenticated via the CNSS website.
Q: Where are my downloaded documents stored?
Files are stored in the "My Downloads" section within the app.
Q: Does the app simulate pension calculations?
Yes, retirement simulations are available based on individual data.
Q: How can I verify my health insurance eligibility?
You can check your Compulsory Health Insurance status directly in the app.
Q: Can I update my personal or family details?
Yes, personal data and dependent declarations can be modified securely in the app.
Version History
v2.0.8 — 4 Mar 2020
Functional Enhancements • System-level improvements applied to core service modules
v2.0.7 — 24 Dec 2019
New Feature Additions • Service expansion introduced across digital utilities and user interaction points
v2.0.5 — 25 Sep 2018
Google Map Module Fix • Corrected display errors for branch and office map views
