Unlock a personalized, rewarding, and seamless retail journey through an advanced digital platform designed to enhance the modern drugstore experience. Built for convenience, loyalty, and discovery, this comprehensive tool redefines the way users browse, save, and engage with their favorite health and wellness products. From instant shopping and real-time inventory to integrated rewards and interactive content, it delivers a fully optimized environment for all types of users—families, individuals, and loyal customers alike.
Quick and Convenient Shopping Experience
- Navigate through the full catalog of products using intuitive search, category filters, or barcode scanning.
- Retrieve past purchases, manage personalized wish lists, and access product details at a glance.
- Place orders directly through the platform with streamlined checkout options tailored to your preferences.
- Explore branded items, household essentials, personal care, and health-focused products all in one unified interface.
Integrated Coupon Center
- Centralized access to exclusive promotional coupons that update regularly.
- Unified activation and redemption process for all coupon types, including those linked to PAYBACK and Glückskind Germany.
- Maximize savings by enabling cross-program rewards within one environment.
- Automatically apply eligible coupons during checkout to reduce manual input and ensure full benefit utilization.
Localized Market Access and Express Pickup
- Discover nearby store locations through enhanced map and search features.
- Save a preferred store for faster access to real-time inventory status and service information.
- Review stock availability before placing online orders for greater shopping confidence.
- Enable express pickup for rapid fulfillment with minimal waiting time and direct in-store collection.
Customer Loyalty and Family Programs
- Engage with established loyalty platforms like PAYBACK for points accumulation on every purchase.
- Join Glückskind for family-specific promotions and benefits designed for parents and caregivers.
- Benefit from seamless scan-and-save technology that ties purchases with all available offers.
- Build stronger connections with retail partners through consistent participation and active program involvement.
Interactive Live Shopping Events
- Attend exclusive broadcasts featuring new product demonstrations, tips, and lifestyle recommendations.
- Get early access to upcoming releases and limited-time offers through dmLIVE sessions.
- Participate in real-time Q&A and receive expert suggestions during hosted livestreams.
- Experience entertainment and education combined with shopping, all in one dynamic format.
Tailored Recommendations and Smart Offers
- Receive curated product suggestions driven by individual preferences and previous shopping patterns.
- Optimize your time with automated sorting and display of products you’re most likely to purchase.
- Discover alternatives and related items to broaden your selection beyond past habits.
- Manage notifications to stay informed on seasonal deals and exclusive campaigns.
Flexible and Secure Payment Options
- Choose from multiple payment methods including major credit cards, PayPal, and regionally accepted platforms.
- Benefit from encrypted payment processing for enhanced safety across all transactions.
- Save and manage payment information for one-click purchases.
- Complete purchases confidently using industry-standard protection protocols.
Continuous Improvement and Support
- Regular feature upgrades and performance enhancements ensure long-term reliability and user satisfaction.
- Submit feedback on your experience to help shape future updates.
- Access customer support via in-platform channels or direct email for assistance with technical or transactional issues.
- Use embedded help tools and FAQs to troubleshoot common scenarios quickly and independently.
Frequently Asked Questions
Q: How do I redeem coupons in-store?
A: Activate coupons in the app and present your customer card during checkout.
Q: Can I link PAYBACK to my account?
A: Yes, PAYBACK can be linked directly within the coupon center for seamless usage.
Q: Is express pickup available in all stores?
A: Express pickup availability depends on store participation and inventory readiness.
Q: How do I watch dmLIVE sessions?
A: dmLIVE shows are accessible directly within the live shopping section of the platform.
Q: Are personalized offers automatically applied?
A: Relevant offers are surfaced based on purchase history but must be activated manually.
Q: What payment methods are supported?
A: Credit cards, PayPal, and select local options are currently supported.
Q: How can I contact support?
A: Use the Help & FAQs or contact form within the platform for assistance.
Version History
v5.18.0 ---- 31 Jul 2025
Faster, smoother… simply better!
Minor bug fixes and performance enhancements
v5.17.0 ---- 21 Jul 2025
Faster, smoother… simply better!
Minor bug fixes and performance enhancements
v5.16.0 ---- 07 Jul 2025
Fixed a few bugs and optimized functions
Enjoy an improved user experience
