MyDigicel is a telecommunications management platform designed to help users activate plans, track usage, and manage transactions effortlessly. With real-time account monitoring, secure payments, and exclusive rewards, MyDigicel ensures a seamless and convenient mobile experience.
Activate Plans & Manage Subscriptions
- Choose from a variety of Prime Bundles, prepaid plans, and add-ons tailored to your needs.
- Activate new subscriptions instantly and modify existing plans with ease.
- Stay updated on available promotions and special offers for additional savings.
Secure Bill Payments & Top-Up Services
- Pay Digicel bills securely using credit or debit cards.
- Top-up your account or send credit to family and friends in just a few taps.
- Access transaction history to review payments and manage expenses efficiently.
Balance Tracking & Data Usage Monitoring
- Check account balances and track data consumption in real time.
- Receive notifications on usage limits and plan renewals.
- Optimize mobile usage with detailed insights into call, text, and data activity.
Exclusive Rewards & Shake to Win
- Participate in Shake to Win for a chance to earn exciting prizes.
- Unlock exclusive rewards and bonuses through app-based promotions.
- Enjoy personalized offers based on usage patterns and preferences.
User-Friendly Interface & Secure Transactions
- Navigate an intuitive app designed for effortless account management.
- Ensure secure transactions with encrypted payment processing.
- Access 24/7 customer support for inquiries and assistance.
Frequently Asked Questions
Q: How can I activate a plan using MyDigicel?
A: Users can browse available Prime Bundles and prepaid plans, then activate them instantly through the app.
Q: Can I pay my Digicel bills through the app?
A: Yes, users can securely pay bills using credit or debit cards.
Q: How does Shake to Win work?
A: Users can participate in Shake to Win for a chance to earn exclusive prizes and rewards.
Q: Can I send credit to family and friends?
A: Yes, users can top-up their own account or send credit to others easily.
Q: Is MyDigicel secure for transactions?
A: Yes, the app ensures secure transactions with encrypted payment processing.
Version History
v12.3.2 ---- 21 May 2025
Fixed incorrect Bill Pay screen for a smoother transaction experience.
v12.3.0 ---- 13 May 2025
Bill download issue resolved for easier access to statements.
Auto-Renew bug fixed to ensure seamless plan renewals.
v12.2.0 ---- 6 May 2025
DigiLoan introduced for convenient financial assistance.
Biometrics added for enhanced security and authentication.
Bill Pay V2 improvements for a more efficient payment process.
Digicel+ Broadband & STB upgrade for better connectivity.
Android 13 bill download issue fixed to improve compatibility.
