Manage your mobile and internet services with full autonomy using a streamlined platform designed for convenience, transparency, and support. My inwi offers users in Morocco a centralized solution for monitoring usage, handling payments, activating services, and accessing customer care—all without consuming internet data while browsing the app. Whether you're tracking your balance, adjusting your plan, or resolving an issue, this utility ensures that every aspect of your telecom experience is accessible and secure.
Real-Time Usage Monitoring
- View detailed breakdowns of call minutes, SMS, and internet data usage
- Track consumption trends to avoid overages and manage plan limits
- Monitor multiple lines from a single interface for household or business accounts
- Receive automatic updates on remaining balances and renewal dates
Recharge and Payment Options
- Recharge your own line or someone else’s using a credit card or recharge card
- Postpone bill payments with flexible scheduling tools
- Pay bills securely and set reminders for due dates to avoid service interruptions
- Access transaction history and receipts for financial tracking
Mobile Plan Management
- Browse and activate mobile plans directly from the app
- Switch between prepaid and postpaid options based on usage needs
- Customize plan features including data limits, call minutes, and roaming packages
- Receive notifications when new plans or promotions become available
Roaming Activation and Rate Lookup
- Enable roaming services instantly before travel
- Check international rates by zone and country to avoid unexpected charges
- Select roaming passes that match your destination and usage expectations
- Manage roaming settings remotely without contacting support
Service Subscription and Add-ons
- Subscribe to inwi services such as entertainment, cloud storage, or business tools
- Activate or deactivate services with a few taps
- Explore new offerings and bundles tailored to your usage profile
- Receive promotional alerts and exclusive offers
Loyalty and Rewards
- Participate in the inwi club to receive weekly gifts and special perks
- Earn rewards through consistent usage and engagement
- Redeem points or gifts directly within the app
- Access seasonal campaigns and limited-time bonuses
Customer Support and Emergency Tools
- Chat live with an inwi adviser for real-time assistance
- Retrieve your PUK code for SIM unlocking
- Suspend your line in case of phone loss or theft to prevent misuse
- Send SMS to configure mobile internet settings automatically
- Submit inquiries through a built-in contact form for non-urgent issues
Data-Free Navigation and Accessibility
- Use the app without consuming your internet balance
- Free to download and browse regardless of your current data plan
- Optimized for low-bandwidth environments and older devices
- Available in multiple languages with accessible design features
Frequently Asked Questions
Q: Can I recharge someone else's line from my account?
A: Yes, you can recharge any inwi line using a credit or recharge card.
Q: Does the app consume internet data while browsing?
A: No, browsing the app does not use your internet balance.
Q: How do I activate roaming before traveling?
A: Roaming can be enabled with one click and customized by country or zone.
Q: Can I postpone my bill payment?
A: Yes, the app allows you to delay payment and set reminders.
Q: What happens if I lose my phone?
A: You can suspend your line and recover your PUK code through the app.
Q: Are weekly gifts available to all users?
A: Yes, inwi club members receive gifts every Wednesday.
Q: Can I manage multiple lines from one account?
A: Yes, the app supports oversight of multiple mobile and internet lines.
Q: Is live chat support available?
A: Yes, you can chat directly with an adviser for assistance.
Q: How do I subscribe to new services?
A: Services can be activated in the app with just a few clicks.
Q: Is the app free to download?
A: Yes, it is free and available on major app stores.
Version History
v3.22.0 ---- 16 May 2025
Several improvements have been made to offer a better user experience
v3.21.2 ---- 16 May 2025
Several improvements have been made to offer a better user experience
v3.21.1 ---- 14 Apr 2025
Several improvements have been made to offer a better user experience
