mytell

Welcome to mytell!

mytell is a modern feedback and communication platform that bridges the gap between members and management in clubs, gyms, and other community-based organizations. It allows members to privately and efficiently share their experiences, suggestions, and concerns directly with the relevant departments. Whether it’s a compliment on service or a concern about facilities, mytell ensures every voice is heard and responded to, promoting transparency and continuous improvement. Download mytell now!

Features of mytell:
Private Digital Comment System
Members can send private feedback about their experience—positive or negative—without needing to confront staff directly.
Photo & Comment Attachments
Users can attach photos or add extra notes to their messages to give more context, helping management better understand the feedback.
Department-Specific Routing
Feedback is automatically directed to the relevant team or department, such as maintenance or customer service, enabling faster action.
Simple, Intuitive Interface
Designed for ease of use, the app allows members to submit feedback in a few quick steps—ideal for all age groups.
Actionable Insights for Management
Clubs receive valuable data from feedback trends, helping them prioritize upgrades, address recurring issues, and improve service.
Cross-Organization Flexibility
mytell isn’t limited to fitness clubs—it can be used by any member-based community or organization seeking better communication.
Top 5 FAQs on mytell:
1. What types of organizations can use mytell?
mytell is suitable for any member-based organization, including sports clubs, gyms, community centers, and recreational facilities.
2. Can my feedback be anonymous?
Yes, feedback can be submitted privately. Your identity remains confidential unless you choose to disclose it.
3. What kinds of feedback can I submit?
You can share compliments, suggestions, complaints, or general thoughts about any aspect of your experience—from staff behavior to cleanliness.
4. How does management respond to my feedback?
Feedback is directed to the right department for review and action. While responses may vary by organization, many provide direct follow-up.
5. Is there a cost to use the app?

For members, using mytell is typically free. The organization or club usually covers the service to enhance communication with their community.

<3

Version History
v1.19.1——8 Nov 2024
Minor changes to work with latest Android SDK.