Stay on top of all your parcel deliveries with the AusPost app, designed to make tracking, managing, and collecting your parcels simple and secure. From automatic parcel tracking to delivery notifications, the AusPost app ensures you never miss a package again.
Trusted Notifications
Receive instant, legitimate notifications about your parcels. The app keeps you informed in real-time, so you always know when your delivery is on the move or has arrived.
Automatic Parcel Tracking
Eligible parcels are automatically added to your track list when matched to your account. No need to manually input tracking numbers, saving you time and effort.
Track and Manage Parcels
Easily monitor all your parcels in one place. Manage multiple deliveries without having to check your emails or multiple services.
Set Delivery Preferences
Customize how your parcels are delivered. Request items be left in a safe location or redirected while in transit, if eligible, giving you flexibility and peace of mind.
Proof of Delivery
View photos of where your parcel was left, available for eligible deliveries, so you can confirm safe receipt without needing to chase it up.
2-Hour Delivery Notification
Receive a two-hour delivery window notification for eligible parcels. Know exactly when your package is about to arrive and plan accordingly.
Sharing Collection Authority
Easily authorize someone else to collect a parcel for you from the Post Office, adding convenience for busy schedules.
Collection QR Code
Collect missed parcels using the app’s QR code instead of a physical card, making pick-ups quicker and more secure.
Convenient Parcel Locker Access
Access free 24/7 Parcel Lockers at a time that suits you. When you’re nearby, the app can send a notification for effortless locker access (requires background location permission).
Additional Services
The AusPost app also provides access to:
· Notification preference management
· MyPost and MyPost Business accounts
· PostBill Pay for eligible bill payments
· Post Office locations, opening hours, and postcodes
Watch App Integration
For Wear OS users, the AusPost watch app syncs with your phone, letting you receive tracking notifications, nickname parcels using voice commands, and open Parcel Lockers with a QR code, all from your wrist.
FAQs
1. How do I track my parcels with the AusPost app?
Simply log in to your account, and eligible parcels are automatically added to your track list. You can also manually enter tracking numbers if needed.
2. Can I change delivery preferences for my parcels?
Yes. For eligible deliveries, you can request parcels be left in a safe place or redirected while in transit directly from the app.
3. How do collection QR codes work?
When you miss a delivery, the app generates a QR code. Show this at the Post Office to collect your parcel instead of using a physical card.
4. Can I get notifications on my smartwatch?
Yes. The AusPost watch app for Wear OS syncs with your phone app, sending tracking notifications, allowing voice parcel nicknaming, and enabling locker access via QR code.
5. Are there notifications for when my parcel is nearby?
Yes. The app can send location-based notifications when you’re near a 24/7 Parcel Locker, so you can access your parcel conveniently.
Version History
v9.2.0-10992—1 Sep, 2025
Bug fixes and performance improvements.
v9.1.1-10526—7 Jul, 2025
Bug fixes and performance improvements.
v9.0.2-10193—5 Jun, 2025
A new, cleaner and lighter visual design that makes it easier to read text within the app.
