Roborock combines cutting-edge software and hardware to deliver a truly intelligent home-cleaning experience. Designed for homeowners who want precision, convenience, and total control, Roborock robots use advanced navigation technologies, smart sensors, and customizable cleaning modes to make everyday maintenance effortless. With the Roborock app, you can fine-tune every aspect of your robot’s performance and let it handle the hard work while you focus on what matters most.
Cutting-Edge Software and Hardware
Roborock’s innovative technology platform unlocks highly efficient and intelligent cleaning.
· PreciSense delivers precision LIDAR navigation, enabling your robot to map and maneuver around your home with exceptional accuracy.
· Sensient provides a matrix of sensors that enables safer, smoother movement around obstacles and furniture.
· OpticEye offers advanced vision-based motion control to enhance navigation in complex spaces.
· ReactiveAI uses artificial intelligence to recognize and avoid everyday household objects for smarter, safer cleaning.*
· VibraRise introduces powerful sonic vibration mopping with an auto-lifting mop that keeps carpets dry and cleans hard floors more effectively.*
(*Feature support varies by product.)
Seriously Smart Mapping
After its first run, your Roborock robot generates a detailed digital floorplan and automatically divides your home into rooms. This unlocks deep customization options, from room-specific cleaning modes to targeted schedules.
Advanced Scheduling
Set multiple schedules across hours, days, or weeks. Clean the kitchen after breakfast, the living room every afternoon, or the whole house when everyone’s away. With flexible automation, your cleaning routine becomes effortless.
Customizable Cleaning
Adjust suction power, water flow, and cleaning strength by room. Increase suction in the nursery, boost water for tiled kitchens, or lower cleaning intensity for quiet operation—your preferences guide every session.
Zone Cleaning
Draw up to five customizable zones and clean each one up to three times. This is ideal for tackling stubborn dirt in high-traffic areas without having to clean entire rooms.
No-Go Zones & Invisible Walls
Use up to 10 No-Go Zones and 10 Invisible Walls to block off delicate items, avoid thick carpets, or steer the robot away from off-limits areas. No additional hardware is required.
Multi-Level Mapping
Save up to four maps for homes with multiple floors. Your robot automatically recognizes which floor it’s on and adapts instantly.*
(*Available on select models.)
Real-Time Viewing
Monitor your robot’s movement live. See the exact cleaning route, view obstacles avoided, and check progress anytime.
Feature Compatibility
· Multi-Level Mapping: available on [TBC] models
· Obstacle avoidance: available on S6 MaxV only
· Room-specific suction scheduling: available on [TBC] only
· Room-specific mopping: available on S6 MaxV and S5 Max only
Contact Us
· Customer Service Phone: 400-900-1755 (Chinese Mainland)
· Email:
Chinese Mainland: service@roborock.com
EU: support@roborock-eu.com
Other Areas: support@roborock.com
FAQs
1. How does Roborock map my home?
Roborock uses advanced LIDAR and sensor technologies such as PreciSense and Sensient to create accurate floorplans and automatically divide rooms for smarter cleaning.
2. Can I set customized cleaning schedules?
Yes. You can create multiple schedules—hourly, daily, or weekly—and even target specific rooms or areas at different times.
3. Which models support obstacle avoidance?
Obstacle avoidance using ReactiveAI is available exclusively on the Roborock S6 MaxV.
4. Can I save maps for multiple floors?
Certain Roborock models support up to four multi-level maps, allowing the robot to recognize each floor automatically.
5. How do No-Go Zones work?
Through the Roborock app, you can place up to 10 No-Go Zones and 10 Invisible Walls to keep the robot out of restricted or delicate areas—no physical barriers needed.
Version History
v4.53.08—26 Oct, 2025
1. Fixed bugs to optimize the user experience and improve stability.
v4.53.04—20 Oct, 2025
v4.52.04—25 Sep, 2025
What's New:
When logging into your Roborock account with a password, entering the wrong password multiple times will temporarily disable password login to help protect your account.
Improvements:
The Log In and Sign Up pages have been combined for a smoother experience. If the phone number or email address hasn’t been used before and is successfully verified, a new account will be created automatically.
