Stay connected and manage your employment-related procedures more efficiently with Mon Espace, the official mobile portal for individuals registered with France Travail. Formerly known as Pôle emploi, this app provides streamlined tools to update your employment status, submit documents, monitor benefits, and coordinate with advisors directly from your smartphone. Whether reporting changes in activity or preparing for professional reintegration, Mon Espace brings administrative clarity and access to employment support services into one cohesive interface.
Update Your Employment Status
- Report monthly changes such as new jobs, internships, training periods, or personal developments
- Access the complete calendar for update and payment cycles to stay informed on deadlines
- Review the history of submitted updates and verify reporting accuracy
- Notify France Travail of changes in address, employment type, or activity status
Mobile Document Submission
- Use your smartphone’s camera to capture required documents directly from the app
- Securely upload files related to activity changes, eligibility verification, or benefit updates
- Save time by sending materials without visiting a physical agency
Benefit Tracking and Administrative Procedures
- Monitor the status of your benefits and check payment dates in real time
- Follow the progress of your application, from initial submission to final decision
- Simulate returning to work to preview changes in benefit eligibility or payment amount
- Process repayment of any overpayments within the app’s secure interface
- Read official communications and download employment-related certificates
Direct Communication and Appointment Management
- Send messages to your assigned advisor for updates, clarifications, or consultation
- View advisor availability and request meeting times according to your personal schedule
- Organize and manage all confirmed appointments with automated reminders
- Search for any France Travail agency location using in-app navigation features
Regional Employment Access
- Find nearby agencies across all French regions using geolocation and mapping tools
- Access institution-wide services regardless of locality through centralized contact points
- Stay engaged with your employment goals while relocating or traveling
Responsiveness and Continuous Improvement
- Benefit from regular app updates shaped by user feedback and evolving service needs
- Enjoy improved stability, design enhancements, and feature expansions aimed at helping users reintegrate professionally
- Interface designed for rapid navigation, high accessibility, and mobile responsiveness
Frequently Asked Questions
Q: Can I submit my monthly update through the app?
Yes, users can report their monthly situation directly via Mon Espace.
Q: Is it possible to upload supporting documents from my mobile?
Yes, you can photograph and submit documents using the in-app feature.
Q: How can I check my benefit payment date?
Payment schedules are available in your benefit tracking section.
Q: Can I communicate with my advisor through the app?
Yes, you can send messages and manage appointments with your advisor.
Q: Does the app allow access to previous updates?
Yes, you can view summaries of all submitted updates.
Q: Is it possible to simulate a return to work?
Yes, you can preview your new benefit amount using the simulation feature.
Q: Can I manage repayment of overpaid benefits?
Yes, repayment tools are integrated within the app.
Q: Is appointment scheduling supported?
Yes, you can view advisor availability and book meetings through the app.
Version History
v8.5.0 —— 7 Sep 2025
Appointment rescheduling enabled—individual convocations can now be postponed if unavailable
Direct reimbursement feature added—overpayments can be repaid via in-app bank withdrawals
Contact for feedback: support-utilisateur-francetravail@zammad.com
v8.4.0 —— 6 Jun 2025
Updating and messaging improved—refinements to data submission and user communication flows
Feedback email: support.smartphone@francetravail.net
v8.1.2 —— 11 Nov 2024
Minor improvements to allocations and messaging—system tweaks enhance reliability and clarity
General user feedback encouraged
