Welcome to VoiceX!
VoiceX is a next-generation cloud-based PBX (Private Branch Exchange) service developed by Comsquare, a telecommunications carrier authorized by Japan's Ministry of Internal Affairs and Communications. Designed to facilitate digital transformation (DX) in telephony operations, VoiceX enables seamless telework by allowing employees to handle business calls from anywhere using existing devices. The platform integrates advanced features such as AI-driven call analysis, CRM integration, and intuitive management tools, making it an ideal solution for businesses aiming to modernize their communication infrastructure and enhance operational efficiency. Download VoiceX now!
Key Features of VoiceX:
Cloud-Based TelephonyVoiceX eliminates the need for traditional on-premises PBX hardware. Employees can make and receive calls using smartphones, PCs, or IP phones, ensuring business continuity regardless of location.
Seamless Telework Integration
The platform supports telework by enabling internal and external calls through the internet, allowing staff to operate from home, satellite offices, or on the go without compromising communication quality.
CRM and Tool Integration
VoiceX integrates with various Customer Relationship Management (CRM) systems and other business tools, streamlining workflows by reducing manual data entry and facilitating efficient information sharing.
AI-Powered Call Analysis
Utilizing advanced AI technology, VoiceX can transcribe, summarize, and analyze call data, providing insights that help improve customer service and operational processes.
User-Friendly Management Interface
The intuitive dashboard allows administrators to easily configure settings, manage users, and monitor call activities without requiring specialized technical knowledge.
Top 5 FAQs about VoiceX:
1. What is VoiceX, and who is it designed for?VoiceX is a cloud-based PBX service tailored for businesses seeking to modernize their telephony systems. It's particularly beneficial for organizations aiming to implement telework solutions and enhance communication efficiency without investing in extensive hardware.
2. How does VoiceX support teleworking?
By leveraging internet connectivity, VoiceX allows employees to access the company's phone system from various locations using devices like smartphones and PCs. This flexibility ensures consistent communication channels for remote and on-site workers alike.
3. Can I retain my existing phone numbers with VoiceX?
Yes, VoiceX supports number portability, enabling businesses to continue using their current phone numbers even after transitioning to the cloud-based system. This feature minimizes disruptions during the migration process.
4. What are the costs associated with VoiceX?
VoiceX offers competitive pricing, with plans starting from as low as 500 yen per month. The service also provides options for businesses to use Comsquare's proprietary numbers (e.g., 050 or 0078), potentially reducing communication costs further.
5. Is there a trial period available for VoiceX?
Yes, VoiceX offers a free trial period, allowing businesses to experience the platform's features and assess its suitability for their operations without any initial commitment.
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Version Historyv1.25.1——9 Apr 2025
Adjustment of the Retry Call Button;
Improved app stability.
