WeCom is a powerful communication and office collaboration platform created by the Tencent WeChat team, designed to bring a familiar, seamless, and secure workflow to enterprises of all sizes. Millions of global organizations—including leading brands such as Walmart, L’Oréal, IKEA, P&G, and Bank of China—rely on WeCom to manage daily operations and build stronger customer relationships.
Familiar and Efficient Communication
WeCom offers the same intuitive messaging experience users know from WeChat, reducing onboarding time and improving usability. Messages sync securely across mobile devices, desktops, and the cloud to ensure information is always accessible. Users can view message read status to confirm communication delivery and rely on the corporate directory for quick, organized coworker lookup.
Seamless Connection With WeChat
WeCom extends business reach by allowing companies to add WeChat users as contacts and communicate through private or group chats. Customer management tools enable businesses to oversee contacts added by employees and reassign customer records when staff changes occur. Customer Moments allow teams to share promotions, updates, and announcements directly with their audience. Customer Groups support up to 100 WeChat participants with business-friendly tools, and companies can maintain chat ownership even when employees leave.
Integrated Productivity Tools
WeCom includes a suite of built-in productivity solutions. Event Management lets teams check availability and send event invitations effortlessly. Multi-person Meetings support online collaboration for up to 25 participants with screen sharing and host controls. WeDoc enables real-time co-editing of documents and spreadsheets, while WeDrive provides 100 GB of secure shared cloud storage with flexible permissions.
Versatile Office Applications
WeCom supports a rich set of ready-to-use office tools—such as Attendance, Approvals, Reports, Announcements, and Forum—for streamlined daily operations. Businesses can also integrate high-quality third-party apps and hardware solutions for mobile office functions, smart attendance, wireless screen casting, and conferencing displays. Robust APIs allow organizations to integrate custom systems and applications directly into WeCom.
Enterprise-Grade Security and Management
Powered by Tencent’s two decades of security expertise, WeCom provides industry-leading protection, including SOC2 Type II, ISO27001, ISO27018, and national security certifications. Administrators can centrally manage the corporate directory, configure app permissions, set custom app menus, and adjust employee visibility.
FAQs
1. Is WeCom free to use for businesses?
WeCom is available at no cost, offering organizations a robust communication and collaboration platform without subscription fees.
2. How does WeCom connect with WeChat users?
WeCom allows companies to add WeChat users as contacts, chat with them directly, manage customer relationships, and post updates through Customer Moments.
3. Can WeCom support online meetings and team collaboration?
Yes. WeCom includes tools for online meetings with up to 25 participants, real-time co-editing through WeDoc, and secure shared file storage via WeDrive.
4. What security measures does WeCom provide?
WeCom meets international standards such as SOC2 Type II and ISO certifications, ensuring strong data protection, secure storage, and advanced enterprise controls.
5. Can a business integrate its own apps into WeCom?
Absolutely. Companies can connect their internal systems using WeCom’s extensive APIs and manage third-party or custom apps within the platform.
Version History
v4.1.20—29 Mar, 2024
Optimized Productivity Tools and Basic Experience
- Data can be referenced across files.
- Global search is added in the WeCom app for improved search efficiency.
- Existing events can be selected and sent in chats to share events easily.
Upgraded Connect with WeChat
- Customers can add members by clicking a link.
- Customer acquisition links can be opened in and outside WeChat.
Optimized Security Management Abilities
Upgraded Open Capabilities
Optimized Contact Parents
