ECG PowerApp is a digital utility management platform designed to help users monitor electricity usage, top up prepaid and postpaid meters, and engage with customer support effortlessly. With real-time updates, secure transactions, and enhanced refund processing, ECG PowerApp ensures a seamless and efficient experience for managing electricity services.
Prepaid & Postpaid Meter Top-Up
- Recharge electricity for all prepaid and postpaid meter types instantly.
- Utilize NFC and Bluetooth technology for selected card-based meters.
- Ensure uninterrupted service with a streamlined top-up process.
Fast Refund Processing & Secure Transactions
- Receive refunds quickly in case of failed transactions.
- Withdraw refunds instantly to mobile money wallets or bank accounts.
- Benefit from a secure payment system designed for reliability.
Real-Time Updates & Customer Support
- Stay informed with critical electricity-related updates as they happen.
- Report issues directly through the app for timely feedback.
- Engage with customer service for assistance and troubleshooting.
User-Friendly Interface & Accessibility
- Navigate an intuitive platform designed for seamless electricity management.
- Access services conveniently from mobile devices anytime, anywhere.
- Optimize energy usage with easy-to-use tools and features.
Frequently Asked Questions
Q: What types of meters can I top up using ECG PowerApp?
A: Users can recharge prepaid and postpaid meters, including selected card-based meters.
Q: How does ECG PowerApp handle refunds?
A: Refunds are processed quickly and can be withdrawn instantly to mobile wallets or bank accounts.
Q: Can I report electricity issues through the app?
A: Yes, users can engage with customer support and report issues for timely assistance.
Q: Does ECG PowerApp provide real-time updates?
A: Yes, users receive critical electricity-related updates directly through the app.
Q: Is ECG PowerApp accessible on mobile devices?
A: Yes, the platform is designed for convenient access from smartphones and tablets.
Version History
v5.0.635 ---- 28 May 2025
Bug fixes and performance improvements for enhanced stability.
v5.0.622 ---- 13 May 2025
Bug fixes and performance improvements for better reliability.
v5.0.620 ---- 6 May 2025
Bug fixes and performance improvements to optimize functionality.
