WOM is a mobile self-service platform designed for customers in Chile to manage their prepaid or postpaid mobile services with ease. Whether you're checking your data usage, recharging your balance, or activating roaming, WOM offers a centralized and intuitive experience that puts control in your hands—without consuming your mobile data while using the app.
Real-Time Account Management
- Stay informed and in control of your mobile services.
- View your available balance, including remaining gigabytes and minutes.
- Monitor your current consumption and usage trends.
- Check your active plan details and service status.
Quick Access to Services and Add-Ons
- Customize and enhance your mobile experience directly from the app.
- Purchase data packages and activate roaming services.
- Subscribe to third-party services such as Netflix.
- Recharge your mobile line securely and instantly.
Personalized Setup and Easy Onboarding
- Get started quickly with a simple verification process.
- Receive an SMS code to activate the app without complex registration.
- Personalize your app interface and preferences.
- Navigate a clean, user-friendly layout optimized for all users.
Customer Support and Assistance
- Access help and support when you need it.
- Use the built-in help center for common questions and troubleshooting.
- Contact a customer service executive via WhatsApp for personalized assistance.
- Report issues related to installation, billing, or service activation.
Business and Enterprise Access
- Dedicated tools for business users and entrepreneurs.
- Business accounts and BAM users can manage services through the MiWOM self-service portal.
- View billing history and usage reports tailored to enterprise needs.
Frequently Asked Questions
Q: Does the app consume mobile data when in use?
No, browsing the WOM app is free and does not use your gigabytes.
Q: Can I use the app if I’m on a prepaid plan?
Yes, the app supports both prepaid and postpaid users.
Q: How do I activate the app after installation?
You’ll receive an SMS with a code to verify and activate your account.
Q: Can I recharge my phone through the app?
Yes, you can top up your balance directly from the app.
Q: Is the app available outside of Chile?
No, the WOM app is currently only available for users in Chile.
Version History
v3.5.5 —— 6 Nov 2025
New Benefits section—easily explore exclusive offers and advantages directly from the app.
v3.5.4 —— 6 Aug 2025
Performance enhancements—important improvements to app speed and user experience.
v3.5.36 —— 6 May 2025
News display improvements—refined layout for better visibility of in-app updates.
