Seguros SURA is a comprehensive insurance management app designed to give users complete control over their coverage, claims, and service requests across health, vehicle, home, and life insurance policies. Built with personalization and efficiency in mind, it serves as a centralized tool to track appointments, request services, monitor wellness, and connect to critical support when needed.
Centralized Insurance Access
- Your policies and services, in one place.
- View and manage all your active insurance plans, including health, auto, home, and life coverage.
- Access digital SOAT, update your information, and verify key policy details from your device.
- Receive notifications for policy updates, benefits, and service deadlines.
Health Management and Medical Assistance
- Simplify your care journey.
- Schedule or modify medical appointments directly within the app.
- Submit and track health reimbursement claims for eligible services.
- Use location services to find the nearest medical centers when needed urgently.
- Integrate with Google Fit to monitor physical activity and unlock benefits in the Rewards Plan.
Driving Behavior and Roadside Support
- Smarter insights and real-time response.
- Leverage GPS and accelerometer data to analyze your driving habits for safer travel and personalized recommendations.
- Instantly request assistance for accidents or breakdowns, including towing or emergency services.
- Track and receive live updates on service status after an incident report.
Home Coverage and On-Demand Support
- Secure your space with peace of mind.
- Request immediate home assistance services in case of plumbing, electrical, or structural issues.
- Log home service incidents and monitor completion through the app's service panel.
- Receive preventive tips and updates on home insurance benefits.
Personalized Tools and Privacy-First Design
- A service app built around your habits.
- Manage multiple policies and coverage types with a single login.
- View your progress in health incentive plans linked to physical activity.
- Full user privacy and permission control, including management of location usage and data integration.
Frequently Asked Questions
Q: Can I submit a health reimbursement request through the app?
Yes, reimbursement requests can be made directly within the app.
Q: What is digital SOAT, and how can I access it?
Your digital SOAT is your mandatory vehicle insurance certificate, accessible through your account dashboard.
Q: Does the app support roadside assistance?
Yes, you can request roadside or accident assistance in real time.
Q: How is Google Fit integrated into the Rewards Plan?
The app syncs your physical activity data to assess your health habits and reward engagement.
Q: Does location sharing remain active at all times?
Continuous location tracking is optional but used to enhance support services and driving habit insights.
Version History
v11.7.0 —— 18 Feb 2025
Tablet display improvements—refined Super App layout for enhanced usability on larger screens.
Rewards plan update—enhanced redemption process for a smoother experience.
v11.6.2 —— 27 Jan 2025
Store rating modal added—easier feedback submission.
Mass downloads enabled—streamlined access to medical exam documents.
v11.6.1 —— 22 Dec 2024
Guided onboarding introduced—simplified setup for new users.
Medical appointment enhancements—improved scheduling for priority care under your policy.
