Yettel offers a centralized solution for managing mobile, prepaid, fiber and television services with speed, flexibility and ease. This service platform removes the need for manual payments, call center interactions or in-person visits, providing fully digital access to billing details, account upgrades, data usage, promotional offers and customer support. Designed for postpaid, prepaid and Hipernet users, Yettel supports dynamic control over active plans, bonus features, top-ups, invoices, and service changes directly from your mobile device, with full visibility into account activity and upcoming services.
Postpaid User Features
- Access current billing balance and review usage of active services or add-ons.
- Pay monthly bills using one-click or automated payment setup.
- Activate new plan add-ons, entertainment apps or digital service bundles.
- Easily switch to a different postpaid package to adjust coverage or data needs.
- Receive personalized offers tailored to your usage and account history.
- Review full invoice details and itemized usage reports.
- Send prepaid top-ups to other Yettel users directly from your account.
- Locate nearby Yettel retail stores and partner bank ATMs with integrated mapping tools.
- Claim weekly gifts through Yettel Friday promotions.
- Seamlessly access Yettel Shopping and Yettel Zelene staze experiences from within the platform.
Prepaid User Capabilities
- Recharge your own balance or send funds to other prepaid lines.
- Monitor your remaining credit and active add-on consumption.
- Review individual app usage and service expenditure in real time.
- Activate digital services, bundles, and mobile data enhancements with one tap.
- Transition from prepaid to postpaid with instant plan migration.
- Browse personalized offers aligned with your activity pattern and history.
- Activate SOS credit in cases of insufficient balance for urgent use.
- Track detailed expenditure through consumption listing tools.
- Identify the nearest Yettel service point or banking access.
- Benefit from Yettel Friday gift rewards and promotional bundles.
- Explore Yettel Shopping and Yettel Zelene staze with integrated access tools.
Hipernet Subscriber Tools
- View current invoice totals and consumption across all active broadband and service add-ons.
- Pay bills securely within seconds using two-click processing.
- Activate TV packages and network enhancements according to your home entertainment needs.
- Review usage listing and billing documentation at any time.
- Access store locator tools for finding retail support.
- Navigate directly to Yettel Shopping and other service extensions without leaving the platform.
Payment and Usage Tracking
- Streamline your financial overview with detailed invoices and consumption summaries for each line or package.
- View historical listings and billing information with precision and transparency.
- Control your plan charges and data usage to optimize monthly expenses and manage communications proactively.
- Use in-app upgrades to align your package with your consumption behavior.
Service Expansion and Upgrades
- Customize your plan or add new lines, entertainment bundles or fiber services based on growing needs.
- Add-on packages can be activated or changed in just a few steps.
- All modifications maintain Yettel’s long-term pricing structure for cost predictability.
- Promotional offers are accessible with full terms shown before confirmation.
Interactive Experiences and Rewards
- Enjoy curated Friday surprises tailored to your plan segment and active participation.
- Access seasonal activities, contests, and digital products from within the app.
- Engage with exclusive events through Yettel Shopping and other promotional experiences.
- Use lifestyle content and services as part of your account benefits.
Support and Accessibility
- Access help resources for troubleshooting, FAQs, and guided processes for activation or billing.
- Contact live support agents directly without bot interference for real-time resolution.
- Receive tailored help based on your service type: postpaid, prepaid or Hipernet.
- Locate physical Yettel stores and bank terminals for offline service support.
Frequently Asked Questions
Q: Can I pay my Yettel bill using the app?
Yes, bills can be paid in one or two clicks through the integrated payment system.
Q: Is it possible to activate new services?
Yes, you can activate or modify add-ons, apps, and bundles instantly.
Q: Can I send top-ups to other users?
Yes, you can recharge other Yettel numbers from your account.
Q: Are usage reports available?
Yes, detailed listings for call, data and SMS usage are provided.
Q: How do I transition from prepaid to postpaid?
You can switch plans within the app using the migration feature.
Q: Are gift promotions offered?
Yes, every Friday includes personalized gift events.
Q: Is SOS credit available for prepaid users?
Yes, you can activate SOS credit when your balance is low.
Q: Can Hipernet users access the same app features?
Yes, Hipernet subscribers have full access to account, billing, and upgrade tools.
Version History
v2.14 —— 7 Mar 2025
Technical Improvements—backend enhancements applied to boost app stability and performance
Bug Fixes—routine issue resolution
v2.13 —— 6 Jun 2025
New Section: Yettel sve mobile+bank—activate exclusive benefits for mobile and Yettel Bank service users
Search Feature Enhanced—improved keyword lookup in the “Quick Questions and Answers” FAQ module
v2.12.1 —— 27 Dec 2024
App-Wide Search Introduced—broader search capability across content and services
FAQ Section Refined—information structure and layout optimized
Minor Fixes—additional adjustments for smoother operation
