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InPost Mobile

4.5.1

January 28, 2026

About InPost Mobile

InPost Mobile makes sending, receiving, and shopping easy with Parcel Lockers®, tracking, and InPost Pay—download now for convenience. Designed to simplify everyday logistics, the InPost Mobile app combines parcel management, online shopping, and smart delivery tools in one intuitive platform. From quick pickups to seamless returns and cashless payments, the app offers a modern approach to handling shipments anytime, anywhere.

Send, Receive, and Return Parcels Easily

InPost Mobile enables convenient parcel handling through Parcel Lockers®. Parcels can be sent, collected, or returned 24/7 without printing shipping labels. Sending is as simple as opening a locker remotely, scanning a QR code, or entering a shipping code directly on the locker screen.

Remote Locker Opening

Remote locker opening allows parcels to be collected without touching the Parcel Locker® screen. A single tap in the app opens the locker automatically, ensuring speed, comfort, and contactless convenience.

Extend Parcel Collection Time

Pickup deadlines can be extended by 24 hours directly in the app. When the option becomes available, extending the collection time takes only a tap and a quick payment, providing added flexibility when schedules change.

Fast and Simple Returns

Returns are streamlined for partner stores. No label printing is required—return details are entered in the app, and the parcel is dropped off at any Parcel Locker®, saving time and effort.

Redirect Courier Deliveries

Courier deliveries can be redirected easily when plans change. Parcels can be sent to a Parcel Locker®, a PUDO point, or even a neighbor’s address directly from the app.

InPost Pay – Smart Online Shopping

InPost Pay introduces a faster way to shop online. By selecting the InPost Pay option in supported stores, purchases are completed in the app with one click—no repeated logins, forms, or emails. All order details, payment status, and delivery notifications remain in one place.

Accessibility and Multi-locker Options

The Ease of Access Zone allows parcels to be placed in lower lockers, supporting people with disabilities or shorter stature. The Multi-locker feature enables collection of multiple parcels from a single locker, grouped conveniently in the app.

Shipment Tracking and Notifications

All shipments can be tracked in real time with clear status updates and notifications. Recent orders remain visible for easy reference, ensuring full control over deliveries.

Cashless COD Payments

Cash on delivery parcels can be paid electronically using PayByLink transfers, providing a secure and flexible payment alternative.

Loyalty Program and Lottery

InPost Mobile users can participate in the InPost lottery, featuring major prizes such as apartments in Gdańsk and Kraków, along with millions of instant rewards, running until February 28, 2026.

FAQs

1. What can be done with the InPost Mobile app?

The app allows sending, receiving, returning, and tracking parcels, shopping with InPost Pay, and managing deliveries via Parcel Lockers®.

2. Is printing a shipping label required?

No, parcels can be sent and returned without printing labels by using digital codes in the app.

3. Can parcel pickup time be extended?

Yes, pickup deadlines can be extended by 24 hours directly in the app when the option becomes available.

4. How does InPost Pay work?

InPost Pay enables one-click shopping in supported online stores, with all payment and delivery details managed inside the app.

5. Are Parcel Lockers® easy to find?

Yes, the built-in map shows nearby Parcel Lockers® and PUDO points using location services for quick access.

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