The Ticketmatic app is the official wallet application for venues that operate with the Ticketmatic ticketing system. Designed to provide a seamless and secure mobile ticketing experience, the app ensures that tickets are instantly available after purchase. There is no need to download PDF files, print confirmations, or worry about misplaced documents. Every ticket is stored safely within the app, ready to be presented at the entrance.
Instant Ticket Access
Immediately after purchase, tickets appear in the app. There is no need for additional downloads or printed copies. Once visible under “My tickets,” they are stored locally on the device and remain accessible even without an internet connection.
Guaranteed Valid Tickets
Tickets in the Ticketmatic app are fully validated within the secure ecosystem of the platform. This significantly reduces fraud risks and eliminates concerns about fake or copied tickets. Optional anti-fraud features further strengthen protection for venues and organizers.
Easy Ticket Sharing
When multiple tickets are purchased, they can be quickly and easily forwarded to other attendees. This allows groups to enter independently without logistical complications.
Built-In Event Information
Organizers can enrich tickets with additional details, transforming them into digital program booklets. Important updates, practical information, and last-minute announcements can be added directly to the ticket, ensuring visitors remain informed at all times.
Personal Account Management
Users can view and manage their personal information directly within the app. A complete order history is available, providing clear insight into past and upcoming events.
Secure Payments and Data Protection
Ticketmatic does not store credit card details and works exclusively with trusted payment providers. This ensures a secure transaction process and protects sensitive financial information.
Broad Device Compatibility
The Ticketmatic app runs on Android devices (version 5.0 or higher) and iPhones (iOS 15.0 or higher). Rooted or jailbroken devices are not supported, ensuring optimal security and performance.
Proven and Customizable Solution
With a growing user base of over 600,000 users, the Ticketmatic app is a trusted mobile ticketing solution. Venues can offer visitors a fast, secure, and branded ticket experience fully aligned with their house style.
FAQs
Q1: Which devices are compatible with the Ticketmatic app?
The app supports Android devices running version 5.0 or higher and iPhones with iOS 15.0 or higher. Rooted or jailbroken devices are not supported.
Q2: Is an internet connection required to show tickets at the entrance?
No. Once tickets appear under “My tickets,” they are stored locally on the device and can be presented without being online.
Q3: How can tickets be resold?
For ticket resale options, contact the venue where the tickets were originally purchased.
Q4: Are payment details securely handled?
Yes. Ticketmatic does not store credit card information and partners only with trusted payment providers to ensure secure transactions.
Q5: Is it possible to print tickets?
Printing instructions are included in the confirmation email sent after purchase. If the email cannot be found, the hosting venue can provide assistance.
Version History
v11.1—28 May, 2024
Bug fixes
v10.5—4 Apr, 2024
Bug fixes
v8.16—29 Mar, 2023
Bug fixes
