MyTIM
Take Control
• The MyTIM app is your all-in-one digital hub, designed to put the power of your mobile and landline services directly in your palm.
• Whether you are at home or on the move, managing your digital life has never been simpler.
Getting Started
• Access: Log in seamlessly using your email as your username.
• Quick Setup: Link a landline by connecting your device to your home’s TIM Wi-Fi, or register a new account to sync your web and app experience.
• Stay Updated: We are constantly adding new features, so keep your app updated to enjoy the best experience.
Your Personal Dashboard
• Stay Informed: Track order status, view line activation progress, and find exactly what you need with our intuitive smart search and quick-action shortcuts.
• Manage Payments: Securely save your preferred payment methods and handle your finances with ease.
• Support: Connect with an operator via chat or browse the WeTIM Community for advice.
• Rewards: Join TIM Party to unlock exclusive gifts, data bonuses, and special competition entries.
• Non-Customers: Even if you aren't with us yet, you can track orders, activate new SIMs, and join our contests.
Mobile Mastery
• Monitor your credit history, data consumption, and remaining minutes or texts.
• Manage active services and top up instantly via credit card, PayPal, Satispay, or RicariCard.
• Simplify your daily commute by purchasing tickets for public transport, parking, and restricted traffic zones directly through the app.
Landline Management
• Access your active offers and services at a glance.
• Download PDF invoices from the past year and pay them directly via credit card or PayPal.
• Manage direct debits or request line transfers effortlessly.
Smart Savings
• With TIM Benefit, we help you save while you shop.
• The app identifies when you visit major retail websites to provide exclusive discount codes, utilizing accessibility permissions to ensure you never miss a deal.
For more information on our commitment to inclusivity, please review our Accessibility Statement at: https://www.tim.it/dichiarazione-di-accessibilita-mytim-android
We Value Your Voice
• Your experience drives our innovation.
• Share your feedback or suggestions with our team at mytim.app@telecomitalia.it.
FAQ
Q: What is the fastest way to link my landline to the app?
A: The quickest way to link your landline is to connect your device to your home’s TIM Wi-Fi network, which allows the app to automatically recognize and associate your service.
Q: Can I use the app if I am not currently a TIM customer?
A: Absolutely, even if you are not yet a customer, you can still use the app to track existing orders, activate new SIM cards, and participate in our various contests.
Q: How can I keep track of my data usage and remaining minutes?
A: You can easily monitor your mobile credit, data consumption, and the balance of your remaining minutes or text messages directly through the dashboard on the app.
Version History
v7.2.9——19 May 2026
MyTIM app is renewed! Discover all the news, contents and services designed for you Download the latest version of MyTIM to enjoy new features and updates immediately!
*7.2.9
Aggiorniamo regolarmente l'app MyTIM per renderla sempre migliore e vicina alle tue esigenze.
In questo aggiornamento sarà disponibile TIM Star, il nostro nuovo programma fedeltà, ricco di vantaggi , concorsi esclusivi e sconti su offerte TIM e dei nostri partner.
*7.2.8
Aggiorniamo regolarmente l'app MyTIM per renderla sempre migliore e vicina alle tue esigenze. In questo aggiornamento sono stati risolti alcuni bug minori.
*7.2.7
Aggiorniamo regolarmente l'app MyTIM per renderla sempre migliore e vicina alle tue esigenze.
In questo aggiornamento sono stati risolti bug minori.
